California Hospice and Palliative Care Association
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How to Run a Best Practice & Compliant Hospice Agency
Tuesday, June 20, 2023, 8:30 AM - 4:30 PM PDT
Category: Events

How to Run a Best Practice Compliant Hospice Agency 

California State University, Northridge
June 20, 2023


  • Upon completion of this program, the attendees will be able to understand how Medicare thinks and the Hospice Process.
  • Upon completion of this program, the attendees will be able to identify Interdisciplinary Team best practices to support Hospice Eligibility
  • Upon completion of this program, the attendees will understand Quality, it's impact and how to monitor.


Registration- 8:30 to 9:30am

Check in with the CHAPCA team to grab your name badge.

Operations – 9:30am to 11:30am

  1. Licensing, CMS, Accreditation (benefits) 
  2. Building your Team, how and why (staffing). 
  3. Building your Census, how and why (increased oversight).  
  4. CAP and other financials to pay attention to. 
  5. What are your responsible for financially?  

Lunch & Network- 11:30am to 12:30pm

Clinical – 12:30pm to 2:30pm

  1. Hospice Process – learn how Medicare thinks 
  2. Medicare Hospice Eligibility 
  3. Interdisciplinary Team – managing your team, how CMS looks at the critical aspect of IDT. 
  4. Documentation – how to support terminality. 
  5. Length of Stay – Live Discharges 

Quality and Reporting – 2:30pm to 4:30pm

  1. Reporting and what to monitor. 
  2. How reporting impacts reimbursement. 
  3. Agency Scores – Hospice Compare. 
  4. Best Practice Recommendations to improve Quality and Scores.

*Breaks will be worked into each session*

Presented by:

 Kathy Ahearn

Kathy Ahearns |BSN, BSW, RN, PHN
managing principle


Kathy Ahearn has a Bachelor’s in both Nursing and Social Work and is a Managing Principle of ALECC, Inc. ALECC's leadership team combines many years of post-acute care experience, ranging from clinical staff to executive leadership and consulting. Kathy provides a unique ability to identify agency challenges and opportunities, quickly providing education, support, and mentoring to organizations, guiding them to a new level of operation and success.

Kathy helped develop pain scales to standardize assessment with the American Pain Society and the Joint Commission. She expanded into medical device as a Managed Care Director developing one of the first real-time cloud-based disease specific software programs to assist patients, clinicians, and managed care organizations improve outcomes and collect data.

Kathy began healthcare work due to a disabled parent and later a child living with chronic disease state. She has experienced healthcare professionally and personally, dedicating her life to it and to working as a change agent for the betterment of all served.


CSUN- CSC-OC Building
18111 Nordhoff St, Northridge, CA 91330
*Parking is one block over in G3*
Campus Map.pdf


Members- $300
Non-Members- $600
(Includes coffee service & lunch)
CE Credits
Member- Free
Non-Member- $50.00


Refund Policy 

Refunds, less an administrative fee of $75.00 per registration, are offered for in-person workshops and annual conference when requests are submitted in writing to [email protected] 30 business days prior to each event start date.