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HHWN: Social Worker & Chaplain Series: Our Role in Staff Burnout, Job Satisfaction & Personal Loss
Thursday, December 10, 2020, 12:00 PM - 1:30 PM PST
Category: Live Webinar

10:00 am – 11:30 am HST
11:00 am – 12:30 pm AKT
12:00 pm – 1:30 pm PT
1:00 pm – 2:30 pm MT
2:00 pm – 3:30 pm CT
3:00 pm – 4:30 pm ET

Caregiver burnout and job satisfaction are constant concerns in hospice, and COVID-19 has intensified the situation. Fortunately social workers and chaplains can legally and ethically provide support and counseling to co-workers and volunteers. Learn how!


  • Define organization-sanctioned staff/volunteer support
  • Discuss the importance of personal/professional boundaries
  • Explain the relationship between “feeling supported” and job satisfaction and retention
  • Identify the limitations of offering counseling to staff/volunteers
  • Describe three methods where support can be provided effectively


Providing counseling and support to people in need is what social workers and chaplains do for a living, right? Shouldn’t that include co-workers and volunteers? The answer is both “yes” and “no,” because of legal and ethical challenges. This webinar will explore options for providing support to both staff and volunteers. Hospice work can be stressful and depleting, especially during end-of-life care – and the COVID-19 health crisis has intensified it. Many people are experiencing “COVID fatigue” on top of normal job stressors and caregiver burnout. Learn how social workers and chaplains can assist in ways that are legal, ethical, and reasonable.


This informative webinar is designed to provide specific skill sets to chaplains and social workers for providing supportive interventions to staff and volunteers. Leadership and management will also gain insight into the dynamics associated with offering much-needed support.


  • Methods for offering support along with pros and cons of each
  • Facilitator’s guide
  • Extensive list of resources for information on specific interventions and approaches
  • Handout with additional lecture notes
  • Contact info for follow-up questions
  • PDF of slides with speaker contact information

Don't Miss the Other Social Worker & Chaplain Series Webinars!

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Learn more about the Social Worker & Chaplain Series.


Attendance certificate provided to self-report CE credits.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.

Photo Gary Gardia


Executive Director APHSW
Register Here