The goal is to have a volunteer workforce as diverse as our patient and family populations. So often though, self-imposed limitations and how we think about volunteers constrain our marketing and recruitment efforts. Likewise, there are frequently stipulations within our policies and procedures that discourage volunteers from diverse populations, cultures, and backgrounds. This webinar will look at ways volunteers are being unintentionally and unnecessarily excluded from the workforce. It will examine ways to be more inclusive to better serve the ill, and support circle members, volunteers, and local communities. We will look at one method in particular to help determine what our current and ideal volunteer composition and numbers should be. Practices that help guide staff and volunteers to skillfully assist with outreach will be covered, as well as more inclusive and specialized methods to tailor processes and trainings.

• Hospice

This inclusive webinar is designed for volunteer managers, steering committee volunteers, hospice administrators, marketing staff, and all team leaders.

• Guide for calculating “ideal” volunteer workforce numbers
• Program assessment exercise
• Training log
• Handout with additional resources and lecture notes
• PDF of slides and speaker’s contact info for follow-up questions
• Attendance certificate provided, however there are no pre-approved CEs associated with this webinar

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.