CHAPCA Virtual Annual Conference and Exposition 

January 19 & 20, 2021

Agenda At-A-Glance


Sponsored By:



Join us for two days full of Live workshops, a virtual exhibit hall featuring industry partners offering their latest products and services, and opportunities to earn CE credits. CHAPCA’s 2020 Education Committee has been hard at work planning a schedule full of content-rich professional development workshops, covering clinical, regulatory, operational, and administrative education. Be sure to check the agenda below and plan your day.

We’re excited to have our opening keynote speaker, Lauren Eskreis-Winkler, as she speaks on the topic of “Grit Intervention: Developing Grit in Yourself and Your Organization".

Tuesday, attendees will have 15 workshops to choose from – 3 every hour.  Can’t make them all? Don’t worry. These workshops will be recorded and available for all registered attendees to view after the conference.

We are looking forward to our grand opening of the Virtual Exhibit Hall.  Our exhibitors have produced amazing virtual booths to visit filled with product descriptions, special offerings just for attendees, and some options to WIN prizes.

Wednesday starts the day with our keynote address from the California Department of Public Health, speaking on "CDPH and COVID-19… A Whole New World".  We will have our Annual Meeting followed by our Annual Awards, 6 workshops, and two keynote speaker presentations. Peter Kellison from Clear Advocacy will be delivering a California Legislative Update.  Finally, our day will end with a National Government Services (NGS) update provided by Shelly Dailey.


Early Bird Pricing: October 15, 2020 through December 18, 2020

Member Price: $300 per individual

Non-Member Price: $450 per individual
BRN CE Fee: $40/individual

Regular Pricing: December 19, 2020 through January 18, 2021

Member Price: $355 per individual
BRN CE Fee: $35 per individual

Non-Member Price: $500 per individual
BRN CE Fee: $40/individual

**If you are registering multiple staff, you will need the full name, email, title, and your CDPH Hospice License Number for your agency. 

When purchasing CE, you will need to enter your BRN License number.


Payment must be made in advance of the program. Due to the expense of using the telephone/web hook-up, conference registrations may not be shared between agencies.  Your registration covers the access of only one log in to the conference. CHAPCA will not be offering refunds for this conference. You can replace attendees by November 12, 2020 by emailing [email protected] by 4:30 pm.


CHAPCA's Board and Leadership are proud to partner with TPN.Health to provide CHAPCA's virtual conference platform this January 2021.

To register for CHAPCA conference, click on registration button below and you will be directed to CHAPCA conference webpage provided by TPN.Health. 

How To Register:

Member and non-member registration is available on CHAPCA/TPN.Health registration button.

Prior to registering for CHAPCA conference, you will be asked to register for TPN.Health. Please be sure to visit the TPN.Health Privacy Policy.

If you purchase more than one ticket, you will need to provide the full name, email, organization, title, and CDPH License Number for each additional registrant.

Non-CHAPCA members will be required to enter full name, email, title, and CDPH License Number for your agency.

Once you have created a profile for TPN.Health, you will be directed back to your ticket selection page to complete CHAPCA conference registration.

Continue through the checkout process and enter your payment details.

You MUST use the email address associated with your TPN.Health profile at checkout.

You will receive a confirmation email for your CHAPCA conference purchase provided by TPN.Health.  CHAPCA conference access link will be sent to each attendee prior to the start of the conference.

Please feel free to contact [email protected]  if you need assistance with registration.


CHAPCA Annual Award Nominations

Nominations are open!  Click the link below to nominate your staff for the following:

Pierre Salmon Award
Gift of the Heard Award
Outstanding Program Achievement Award


CHAPCA invites you to nominate an individual, agency or program to receive one of our prestigious awards in 2021. To submit a nomination, complete the form below and write a short nominating letter stating why you believe the nominee should receive the specified award. An individual, company or program that has not previously been selected may be re-nominated from year to year. Nominations must be submitted no later than December 18, 2020. Additional background materials to support the nomination may also be included with your submission by email at [email protected]


Nomination must include this form PLUS your letter of recommendation stating why this individual, company or program deserves this award. Be sure to address any specific criteria required for the Gift of the Heart or Outstanding Program Achievement Awards. 


You may nominate multiple people, however please complete one form per individual. 


Nomination Form



  9:00 A.M. TO 10:00 A.M.

Opening Keynote Speaker: Lauren Eskreis-Winkler

"Grit Intervention: Developing Grit in Yourself and Your Organization"

Grit is a personality trait defined as passion and perseverance for long-term goals, predicting success across multiple domains. Sales reps who are high in grit are less likely to quit or move to another company, and gritty Special Forces officers in the US army are less likely to drop out. In this interactive talk, Lauren Eskreis-Winkler explores cutting-edge research on the science of grit, and reviews intervention techniques that have been shown to make people grittier. These interventions can be used to promote grit in individuals, or to nurture a corporate-wide culture of grit. You will walk away from this session able to:
1) Articulate what grit is and why it matters.
2) Understand the difference between grit and talent, and their relative importance to success. 
3) Recognize key qualities that differentiate gritty individuals on a micro-level.
How do gritty people think in the face of challenge? How do they interpret setbacks? What is their response to frustration? With this knowledge set, you can recruit, staff, and build stronger teams. You will come away understanding how to build grit—in yourself, your team and within your organization’s culture. 


Lauren's Bio


10-Minute Break

10:10 am to 11:10 am


Workshop 1: COVID-19 Vaccine Distribution POD Planning for Hospice and Home Health Agencies

Presented By: Karen Garrison, Connect Consulting Services

Nora O’Brien, Connect Consulting Services

Workshop 2: Deprescribing: Less is More

Presented By: Brandon Copeland, Optum Hospice Pharmacy Services

Workshop 3: HIS: Pain Assessment and Screening

Presented By: Adria Loertscher, Silverado Hospice-Irvine

10-Minute Break

11:20 am to 12:20 pm


Workshop 4: Strategies for Optimizing Hospice Operations Management During an Emergency

Presented By: Zaundra Ellis, AXXESS

Workshop 5: Medical Aid in Dying: A Physician's Perspective

Presented By: David Grube, Compassion & Choices

Workshop 6: Interdisciplinary Team Meeting-- Physician's Perspective

Presented By: Howard Homler, Seasons Hospice and Palliative Care

 Lunch Break (50 minutes)

 1:10 pm to 2:10 pm

Workshop 7: Improving Racial and Ethnic Inclusion

Presented By: Dr. M. Courtney Hughes, Northern Illinois University

Dr. Erin Vernon, Seattle University

Workshop 8: GIP in SNFs and CHC in ALFs: eligibility, risks, opportunities, and expectations

Presented By: Kevin Gulliver, Weatherbee Resources

Workshop 9: Intro to Livanta – Working with your QIO

Presented By: Bryan Fischer, Livanta

10 Minute Break

2:20 pm to 3:20 pm

Workshop 10: Leadership Training for a High-Performing IDG Team

Presented By: Carol Javens, AXXESS

Workshop 11: Caring for Caregivers During COVID-19 and Beyond

Presented By: Lisa Meadows, ACHC

Dr. Andrew Awoniyi, AXXESS

Workshop 12: Palliative Care to the People: Partnering with a Patient Experience Department to Raise Awareness of Palliative Care in the Community

Presented By: Grant Smith, Stanford University School of Medicine

Ashley Bragg, Stanford Health Care

Claire Bleymaier, Stanford Health Care


10 Minute Break

3:30 pm to 4:30 pm


Workshop 13: Hospice OSHPD data

Presented By: Elizabeth Wilson, CPA, Senior Managing Consultant | BKD

 Workshop 14: There is Nothing Artificial About AI Improving Patient Care in Hospices

Presented By: Tim Blackmon, Mumms Software

Workshop 15: Psychedelics and Psychedelic-Assisted Psychotherapy

Presented By: 

Dr. Joshua Biddle, Medical Director of Outpatient Palliative Care at Marin Health Medical Center 

 Wednesday, January 20, 2021

9:00 am to 10:00 am


Keynote Address:  CDPH and COVID-19… A Whole New World

Presented By: Heidi Steinecker, Deputy Director, California Department of Public Health


10 Minute Break

10:10 am to 11:10 am


Workshop 16: They Keep Asking for Money Back?  How to calculate your proportional CAP

Presented By: Jill Schuerman, Schuerman Business Consulting, LLC

Workshop 17: Making a Virtue of Resistance: Creating Pathways for Family Members Who are Not on Board

Presented By: Sara K. Schneider, The Human Journey

Workshop 18: Issues concerning opioids/controlled substances in hospice/palliative care

Presented By: 

Clement B.K. Sze, DEA Tactical Diversion Squad
Brian Glaudel, Diversion Investigator

10 Minute Break

11:20 am to 12:20 pm


CHAPCA Annual Meeting and Awards

Lunch Break (50 Minutes)

1:10 pm to 2:10 pm


Workshop 19: Hospice Vulnerabilities and How to Avoid Them

Presented By: Maureen Kelleher, Black Tree HealthCare Consulting LLC

Workshop 20: Helping Others Heal When Life Feels Raw

Presented By: Tiffany Coughran, Grief Systems

Workshop 21: Pilot Implementation of a Low-Literacy Zone Tool for Self-Management

Presented By: Dan Weiss, Sharpe Hospice Transitions Program

10 Minute Break

 2:20 pm to 3:20 pm

Closing Keynote: California Legislative Update

Presented By: Peter Kellison, Clear Advocacy

10 Minute Break

3:30 pm to 4:30 pm

National Government Services (NGS) Update

Presented By:  Shelly R. Dailey MSN, BSN, RN, CPHM, National Government Services

On Behalf of CHAPCA Board and Leadership, we hope to "virtually" see you in January 2021!