Ensure your agency’s bereavement services are effective. A positive experience with your hospice program is crucial.

• List the hospice Medicare Conditions of Participation (CoPs) pertaining to bereavement services
• Define pre- and post-death bereavement counseling
• Discuss the qualified professional CoP requirement
• Explain the “spirit of the law” versus the “letter of the law” concepts that emanate from the Medicare Final Rule discussions
• Describe a process to ensure the bereavement plan of care is individualized
• Explore ways to move beyond compliance and into best/preferred bereavement counseling practices and services

Your agency may be meeting the "letter of the law” care requirements but that can still leave people dissatisfied. This webinar will first address key bereavement regulations and programming, as well as recommendations for creative, effective ways to ensure compliance. Next the program will cover the intended "spirit" of each regulation. The goal is to increase bereavement professionals’ confidence about their overall knowledge of related programming and services and to create a plan to raise the bar for offered services.

• Frequently asked questions
• Medicare regulations
• Program evaluation checklist
• Resources specifically related to hospice bereavement programs
• Handout with lecture notes, references, and additional learning opportunities
• Training log
• PDF of slides and speaker’s contact info for follow-up questions
• Attendance certificate provided, however there are no pre-approved CEs associated with this webinar

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only