HHWN: The Art of Navigating Early Hospice Conversations with Patients & Families

California Hospice and Palliative Care Association

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HHWN: The Art of Navigating Early Hospice Conversations with Patients & Families

Tuesday, November 07, 2023, 12:00 PM - 1:00 PM PDT

Category: Live Webinar

Starting the hospice conversation early in the disease process is beneficial to patients, families, and agencies.

Learn how to discuss this complex but delicate topic in a compassionate way with potential consumers.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

Conduct compliant patient and family centered info visits that also meet their needs
Ask questions that will elicit the information to bridge the knowledge gap
Guide psychosocially based conversations that address family concerns with EOL care
Present your agency to potential consumers in a compassionate, honest, and non-threatening way
Identify and address potential barriers to hospice admission and interventions
Improve your hospice referral-to-admission conversion rate for eligible patients

WEBINAR DETAILS

The informational visit is an excellent opportunity to educate eligible patients and families about the hospice Medicare benefit and why they should use your agency. This session will share the best method for delivering hospice information in a non-threatening and highly informative way. It will explore how to share the gift of hospice, overcome barriers to admission, and effectively and compliantly turn potential referrals into hospice admissions.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

Hospice

WHO SHOULD ATTEND?

This informative webinar will benefit agency leaders, physicians, managers (clinical and non-clinical), registered nurses, social workers, spiritual care professionals, office staff, intake personnel, and teammates who provide hospice information.

TAKE-AWAY TOOLKIT

Question and answer talking point guide
Barrier and intervention guide
Training log
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided, however there are no pre-approved CEs associated with this webinar

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Attendance certificate provided, however there are no pre-approved CEs associated with this webinar