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CMS Appendix M Update: What You Need to Know
Tuesday, February 14, 2023, 12:00 PM - 1:00 PM PDT
Category: Live Webinar

CMS Appendix M Update: What You Need to Know



CMS has revised the State Operations Manual Appendix M for hospice providers and surveyors. Updates to the content are based on hospice program integrity updates in the FY 2022 Home Health payment update rule and the 2019 Burden reduction rule. This webinar will review "must know highlights" of the Appendix M revision including the revised survey protocol for hospice compliance surveys..

Learning Objective:

  • Describe why CMS updated Appendix M.

  • Discuss the updated survey protocol.
  • Identify updates to Appendix M regulatory content



 Jennifer Kennedy RN, CHC | VP, Quality, Standards, and Compliance at CHAP

Bio: Jennifer Kennedy is the Vice President for Quality and Standards at CHAP. She has more than 35 years of experience as a leader and nurse in diverse healthcare settings and has worked in hospice and palliative care for the last 20+ years. She has a bachelor’s degree in nursing, a dual master’s degree in health education and case management, and a doctoral degree in health care education and policy and is a certified healthcare compliance professional. Jennifer is the lead for the CHAP quality team and interacts with CMS and their contractors related to hospice regulatory and quality issues. She is a member of the ANA’s national palliative nursing task group, was honored by the UK’s St. Christopher’s Hospice as a Nursing Pioneer in 2020 and serves on the board of directors for the Hospice & Palliative Care Network of Maryland. She also teaches Graduate Health Care Administration courses at the university level.