Understanding the Hospice Care Index

• Successful participants will recognize the 10 quality indicators that comprise the HCI.
• Engaged learners will learn how each indicator is calculated and weighted in developing each hospice's score.
• Active learners will be prepared to put in place processes in their own hospice agencies that demonstrate great patient care reflected in their agencies' HCI score.

Target Audience:

• Administrators
• Clinicians
• Managers
• Nurses
• Social Workers
• Interdisciplinary Team Members
• CFO's

Meet the Presenter:

Bio: Beth Noyce, RN, BSJMC, HCS-C, BCHH-C, COQS, is a CHAP-certified Home Health and Hospice Consultant, mentor, educator and regulatory master who helps agencies know when they are at risk. Job description? Keeping agencies out of trouble since 1997. Beth is former Executive Director of Utah Hospice and Palliative Care Organization and Utah Association for Home Care and Medicare Administrative Contractor medical reviewer. She serves on NAHC’s Hospice Quality Subcommittee and has served on NACH’s Hospice Advisory and Hospice Advocacy Boards. Beth has consulted for GLG, Kenyon Home Care Consulting, The Lighten Group, The Corridor Group, Pinnacle Enterprise Risk Consulting Services, and many individual agencies nationwide. She has audited and performed appeals for SimiTree and has edited and written study guides and questions for industry coding and compliance certification exams, has published in Diagnosis Coding Pro, and edited a Diagnosis Coding Manual. But her favorite role is Grandma.

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